We had a copy machine in the engineering building that everyone hated. It was terribly slow, always made terrible copies, and broke down a lot. But it was the only machine in the area, so it got plenty of use. Everyone could tell whenever they got a copy that originated from that machine, because at the very best, it would have stripes of excess toner. We were lobbying to get a new copier and were led to believe it would happen “soon.”
We were pretty curious when we started getting all kinds of questions about toner consumption for that copier. A few people asked everyone in our building how often the toner cartridge got changed. Everyone in the building got asked at least 3 times. We figured maybe they were planning on getting rid of the copier by justifying cost of toner in addition to the poor copies and downtime. After a few days, we were told that we would not be getting a new copier and we’d have to live with what we had.
A few weeks later, the real story started to trickle out. We found out that we somehow had several years worth of cartridges in inventory for that copier. When we asked why that was, the questions quickly got brushed aside. It took a few weeks, but we eventually got the full story.
We somehow ended up with around 8 years worth of toner for that machine and there was no way that machine would have lasted 8 years. The toner was not purchased through the usual channels. The company receptionist bought all of the toner and the vendor who sold it to her was paid via expense checks. To top it off, the toner cartridges purchased through these nefarious means cost a mere 20x what they cost going through the normal suppliers.
The receptionist did well for herself in getting that to happen. The salesman gave her a microwave oven, a toaster oven, and a few other gifts. When everything came to light, she should have been immediately fired, but alas that did not happen. The company president declared that she wasn’t smart enough to have known what she did was wrong and the company had no gift policy in place. They quickly wrote up and distributed a gift policy and the receptionist went on to get a special job as an “assistant to the president” a couple of years later.
For a year or so afterward, we’d have engineering meetings and people would usually bring in copies made on our favorite machine. Almost invariably, someone would mention the excess toner marks on the papers. I never heard what happened to the stock of extra cartridges that never got used after the copier gave up the ghost.